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24/7 Customer Support
By using the services of Scranton Movers, you agree to the following terms and conditions. These terms apply to all moving services, including residential, commercial, and long-distance moves, as well as packing, storage, and other related services.
Service Agreement: All services are provided according to the terms agreed upon in your signed agreement or quote. This includes details of the move, pricing, and estimated timelines.
Payment Terms: Full payment is due upon completion of the move unless otherwise agreed in writing. Any outstanding payments may incur additional fees.
Cancellations and Rescheduling: Requests for cancellations or rescheduling must be made at least 24 hours prior to the scheduled move. Late cancellations may result in fees.
Customer Responsibilities: Customers are responsible for ensuring that the items being moved are appropriately packed and that access to both the old and new locations is clear and unobstructed.
Liability: Scranton Movers is not liable for damage to items that are improperly packed by the customer or for items that are prohibited by law.
Scranton Movers respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information Collection: We collect personal information such as your name, contact details, moving preferences, and payment information when you request a quote, book services, or communicate with us.
Use of Information: The information we collect is used to provide you with the moving services you request, process payments, and enhance our customer service.
Data Protection: We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.
Sharing of Information: We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in completing your move, but these providers are bound by confidentiality agreements.
Cookies: Our website uses cookies to improve user experience. You can disable cookies in your browser settings if you wish, but this may affect website functionality.
Your Rights: You have the right to access, correct, or delete your personal information. For any questions about your data, please contact us at [insert contact email].
Scranton Movers takes all reasonable precautions to ensure your belongings are protected during the move. However, we are not liable for damage to items that are improperly packed by the customer, items left unattended, or items prohibited by law.
Damaged or Lost Items: In the event of damaged or lost items, Scranton Movers will be liable for the replacement value of the item, up to the limit of our insurance coverage.
Exclusions: We are not responsible for damages caused by external factors such as weather conditions or unforeseen circumstances during transport.